Frequently Asked Questions


How do I use the Neck Shutter cutting collar?

Hold the ends of the cutting collar product with both hands and place it so that it fits lightly around the neck. Take care not to stretch the product too tightly, and make sure that the gown and any towels don’t get caught inside. Simple!

Cutting Collar
Cutting Collar

How does the Neck Shutter keep away hair?

Unlike a standard cutting collar, the Neck Shutter works like a second skin, by sealing comfortably against the neck to ensure no stray hairs or water can enter. No itchiness, no discomfort, just a clean, straightforward haircut.

Can the Neck Shutter be used with long and medium hair too?

Absolutely. Because the Neck Shutter cutting collar is designed to prevent water from passing through as well as stray hair, we recommend using it with all hair lengths, to prevent the clothes around the neck getting wet when washing your client’s hair.


How do I clean the Neck Shutter?

Especially so because of COVID-19, hygiene is crucial. Hair that gets stuck to the collar can be easily removed by gently scrunching the Neck Shutter cutting collar while it is dry, and then handwashing it with cold water. To disinfect, simply spray the Neck Shutter with a standard rubbing alcohol and allow it to air dry.

Cutting Collar


Why does the Neck Shutter use synthetic rubber as opposed to natural rubber?

With natural rubber latex, there’s a chance that someone could be allergic to it, but with synthetic rubber that risk is minimal, and in real terms is about 1 in a million. Simply put, synthetic rubber is the safest choice in this instance, and the Neck Shutter cutting collar is completely safe, even for those with a natural latex allergy.


Hairs keeps sticking to the Neck Shutter after I’ve used it – how can I remove this?

Hairs are prone to stick to the Neck Shutter because of the way rubber reacts to static electricity. This can easily be resolved by gently rubbing the Neck Shutter cutting collar together with both hands, which will discharge the static and thereby allow the hairs to be removed quickly.

Cutting Collar